State Farm® Insurance Agent Chuck Hemmert

"Michelle went above and beyond! She took away our anxiety in having to navigate the FAIR Plan. She was very knowledgeable, thorough, and efficient. She took the time to answer our questions and made certain we understood each step of the process. She reviewed our FAIR Plan policy as well as our State Farm policies to verify that we got the coverage that best fit our insurance and financial needs. Her help with our Homeowner's conversion was amazing! Thank you for making this process much easier and quicker than I ever thought it could be!"

"Great service for the past three years since I move in california."

"Michelle Wallace is amazing! She had the answers to all of our questions, helped us thoroughly with everything we needed and made the transition to the Fair Plan effortless for me and my husband! She put our minds at ease and is very easy to talk to! Thank you so much for all of your help!"

"Michelle at State Farm, Chuck Hemmert Insurance, Grass Valley, Ca., was so amazing. It is awful when your insurance is canceled but with her help, I was able to get on to the California "Un" Fair Plan with ease and she offered us many options and completed an Insurance Program that made it very clear what each option cost. Also, she was able to get us coverage thru State Farm for the Home Conversion Plan. It was all very painless, except for the increase in dollar amounts due to the fair plan. Ho hum. Overall, it was a very, very good experience."

"Michelle is so wonderful and helpful. I am a local real estate agent and constantly need insurance quotes for clients. Michele goes above and beyond always. We so appreciate what she does for our whole team!"

"When I first moved to California Chuck Hemmert and his associates handled my car insurance. They were all so personable and helpful-- really down-to-earth and kind people. I always felt they had my best interests at heart. I reluctantly left them because of home fire insurance issues and getting a better package deal for home, cars together. Now I am back. I didn't have a good experience with the other company. And Chuck, Lisa and Michelle are working hard to help me get the best coverage I can at a decent price in this day-and-age with responsive agents I feel have my back. Over the years they have been responsive every time I call. They listen. They have positive energy. It is hard to find businesses like this anymore. I very highly recommend them!"

"I worked primarily with Michelle and can personally attest she is extremely knowledgeable and is able to craft your insurance policies to meet your needs no matter how extensive or demanding. First rate team!!"

"A shout out to Michelle Wallace of Chuck Hemmert's State Farm office in Grass Valley. Michelle made navigating the CA FAIR plan process easy and was very knowledgeable and efficient in explaining options to reduce the premium. She was also most helpful in discussing ways to reduce the premium on the other homeowner's coverage that State Farm continues to offer for clients who transitioned to the CA FAIR plan."

"Chuck has been the insurance agent for my parents for many years and went to get updated on their fire insurance and when I did I was greeted by Michelle. She reviewed their policy with me and when I mentioned that I my homeowners policy was canceled she went to to what I call "Michelle mode". She took a stressful event and navigated me through it till the end. Top customer service. Chuck is great but one of the best the things he has ever done is add Michelle to his office. Thank you so much Michelle."

"Chuck and Michelle have stood by us, guiding us and servicing every detail of our account to secure our CA Fair Plan policy and all the options that go with it after our fire insurance was cancelled. EVERY . STEP . OF . THE . WAY . The difference from other agents in integrity, attention to detail, expertise, organization, and follow through has enabled me to sleep at night and restored my faith that there are good people in the insurance industry if you look for them. You’ve found them here with Chuck Hemmert’s office."

"They failed to respond to an information request."

"Love our Chuck Hemmert office!! Michelle was amazing and quick to help me with my needs."

"I am so happy to share that Chuck Hemmert and Michelle Wallace of Grass Valley State Farm Insurance Agency truly go above and beyond what a regular insurance agent might do! I found myself in a situation where a previous agency had not reported my claim accurately and Chuck and Michelle really listened to me, made phone calls in pursuing the problem and very much supported me in the process of achieving the results I was after! It was amazing and rewarding in working with them. They are very honest, competent and stand by their clients. I am so impressed and appreciative! I would have no hesitation in signing up with them for any insurance needs you might have! Thank you Chuck Hemmert and Michelle Wallace!"

"Michelle is the most wonderful insurance agent. She checks in with you, is proactive in making sure things are correct, is extremely responsive to emails and calls, and just had the best personality. I feel very taken care of by Michelle at State Farm. Thank you Michelle!"

"I recently lost my homeowners insurance and felt a bit uneasy so I called State Farm. Michelle at our local office in Grass Valley help us throughout the process and I felt comfortable switching our car insurance too! Thank you for all attention to getting everything squared away!"

"Wonderful customer service. Michelle Wallace is a good listener and genuinely cares about meeting her customers' insurance needs. Would highly recommend this agency."

"Michelle was amazing with her attention to detail with our home/automobile insurance policy. Her prompt response and service was over and above what I have experienced in the past. I look forward to working with State Farm Insurance as long as we own our home. Thanks Bruce"

"Thank goodness for Michelle Wallace, she was so helpful and thorough with what coverage would be best for our family. She was so professional and we never felt like she was trying to sell us something we didn’t need. I highly recommend Michelle!"

"I'm so happy I found this office. I enjoyed working with Michelle, especially. Thorough, efficient, and pleasant to talk to."

"Like many Californians, I was recently dropped by my homeowners insurance but had a chance to get on with State Farm. I had the pleasure of working with Michelle Wallace who was fast, efficient and always a speedy reply to any email or phone call. I do so love a speedy reply. Michelle made the process easy, saved me some money by bundling my auto with the homeowners and...to tip the scales a little more (pun intended) the one time I was in her office she had a big jar of chocolate miniatures on her desk. Jus' sayin'. Highly recommended."

"Ahhh . . . I can breathe again. Working with Michelle, in person, was stress free. The meeting was professionally done, in a friendly environment. Everything was explained thoroughly, with no questions left unanswered. We now have more coverage at a better price. We are looking forward to continuing this working relationship for a long time to come."

"I highly recommend the Chuck Hemmert Agency! After my homeowners policy was non-renewed, Michelle Wallace help me find replacement coverage (a big issue in Nevada County) for home and auto at an affordable price. Michelle responds quickly, provides helpful guidance and understands insurance; helping to avoid pitfalls. Thank you!"

"Chuck and Michelle go above and beyond my expectations for local and dependable insurance providers. They are as genuine and as professional as it gets and they deserve thanks and praise. I have had nothing but positive experiences from comprehensive total loss, uninsured vehicle collisions, and expedited windshield repair. They have also really helped me with my home insurance (which is difficult in our area) as well as learning and considering a range of life insurance policies. I’d recommend them to anyone and everyone locally."

"Not impressed with Chuck Hammert or the branch. They are quick to sell you as much as they can and slow to help it they help at all when you actually ask for assistance."

"Excellent customer service. Best insurance agents I’ve ever had. No need to search further, just call them."