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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Retta Apodaca

November 7, 2025

5  out of  5
rating by Retta Apodaca
"I've been with Brittany and Chuck Hemmert for many years. They're top notch and don't miss anything. Never leaving."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gene Cook

November 7, 2025

5  out of  5
rating by Gene Cook
"Chuck Hemmert and his staff are always highly responsive and professional. I have multiple properties insured with them in addition to our vehicles and I’ve had no complaints for the last 14 years."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kara Scheitlin

November 6, 2025

5  out of  5
rating by Kara Scheitlin
"Michelle and Chuck are awesome to work with. Michelle always goes above and beyond to make sure we’re taken care of, and she genuinely cares about her clients. She’s quick to respond, patient with questions, and always finds the best options for us. Chuck runs a great office and is really supportive in the community. It’s nice to work with people who are not only great at what they do but also genuinely good people."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kelly Sakowicz

November 6, 2025

5  out of  5
rating by Kelly Sakowicz
"Michelle and Chuck are not only great at their profession but also really care about the families they work with. Highly recommend!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Robert Lowe

November 4, 2025

5  out of  5
rating by Robert Lowe
"Efficient, friendly small town type of service for most all of our insurance needs over the last several decades. Highly recommended."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nate Lemcke

November 3, 2025

5  out of  5
rating by Nate Lemcke
"State Farm has always taken great care of me, but Michelle and Chuck truly went above and beyond. The service at this office is unmatched. Thank you!"
We responded:
"Thank you so much, Nate. We are very happy that we have met your needs and have been able to help you."
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Nathan Lemcke

November 3, 2025

5  out of  5
rating by Nathan Lemcke
"State Farm has always taken care of me over the years but Michelle and Chuck went above and beyond. The service at this office was unparalleled. Thank you!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Anonymous

November 1, 2025

5  out of  5
rating by Anonymous
"I’ve been a client at the State Farm office for over 20 years, and Michelle has always made everything easy. Super helpful, fast to respond, and truly cares about her clients. Couldn’t ask for anyone better! — Mike Sterbenz"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jacque Holub

October 31, 2025

5  out of  5
rating by Jacque Holub
"Always helpful, competent and cheerful, very happy with many years of great service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeff Hatfield

October 31, 2025

5  out of  5
rating by Jeff Hatfield
"Really impressed with how quick this team responds and how hard they work to find me the best coverage and rates. Even with the tough insurance market right now, they made everything easy and stress-free."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cheri Hall

October 30, 2025

5  out of  5
rating by Cheri Hall
"I can’t recommend Chuck Hemmert’s State Farm enough! Michelle was extremely helpful during a stressful time. I was non-renewed by my carrier and searching for an affordable option, but also someone that would answer the phone and answer all my questions. Michelle checked all the boxes, she explained the dreaded fair plan to me and helped me feel at ease with this new policy type. So thankful to work with these wonderful people! Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ilana grace

October 30, 2025

5  out of  5
rating by ilana grace
"During these times, when insurance in California is such an expensive and laborious nightmare, Michelle Wallace has given us excellent customer care. She is informative, patient, diligent, and communicative. I couldn’t ask for more in a broker."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Michelle is a tremendous asset to our team, and I am glad you recognized that also."
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Barbara Ortwein

October 28, 2025

5  out of  5
rating by Barbara Ortwein
"Fabulous personal service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emily Rivenes

October 28, 2025

5  out of  5
rating by Emily Rivenes
"Michelle, Chuck, and the rest of the team are wonderful to work with. They're always responsive, friendly, helpful and they consistently go out of their way to make sure your insurance needs are fully covered. 5 Stars all around!"
We responded:
"Thank you so much Emily, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Spencer Vick

October 28, 2025

5  out of  5
rating by Spencer Vick
"Chuck is always very helpful with answering our questions. He understands the value of getting a good rate and genuinely cares to help people. Very honest staff. Can highly recommend going here."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Geneva Vick

October 27, 2025

5  out of  5
rating by Geneva Vick
"This State Farm team is the BEST! Michelle does an amazing job, and Chuck is the friendliest guy who genuinely wants to help you save. I can recommend 10/10"
We responded:
"Thank you so much for your review of our office. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
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Kat

October 27, 2025

5  out of  5
rating by Kat
"Chuck and his team are always great to work with. They’re personable, friendly, and care about the community. They will always take time to discuss coverage options to make sure I’m getting everything I need at a budget that works for me. I would highly recommend them for all your insurance needs."
We responded:
"Thank you Kat, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bill Sorensen

October 24, 2025

5  out of  5
rating by Bill Sorensen
"I needed insurance coverage. Chuck responded quickly and Michelle helped get me the coverage needed. the process was quicker and easier than expected. Michelle took the time to listen and make sure I understood everything. I feel fortunate I found this insurance agency. They deserve a 5+ star review. With gratitude, I thank Chuck Hemmerts State Farm Insurance Agency in Grass Valley for all the time and support they have given to help me get the insurance products I needed. I highly recommend this agency be called for your insurance needs. Sincerely, Bill"
We responded:
"Thank you so much Bill. We value your opinion and so glad we lived up to your expectations "
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Ryan Wallace

October 24, 2025

5  out of  5
rating by Ryan Wallace
"Chuck and staff are the best and I highly recommend them!"
We responded:
"Thank you Ryan! We appreciate the review and value your opinion. "
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Cameron Fry

October 24, 2025

5  out of  5
rating by Cameron Fry
"Very helpful and took the time to explain everything. Insurance can be so confusing, but Michelle made it simple and easy!"
We responded:
"Thank you Cameron! I am glad that Michelle was able to explain everything to you. "
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eric peterson

October 23, 2025

5  out of  5
rating by eric peterson
"Chuck has provided us with all of our insurance needs for the past 26 years and his service has been awesome. After a garage fire he helped us get through the claim with ease. I would highly recommend him for any insurance."
We responded:
"Thank you so much Eric! We have thoroughly enjoyed working with you and so glad we can be there for you. "
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Viva Youngman

October 23, 2025

5  out of  5
rating by Viva Youngman
"We have had many interactions with insurance agencies but none as positive as working with Chuck and his staff (Michelle in particular) her response to emails was immediate and professional. Could not have been more impressed! Thank you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dodie Johnston

October 22, 2025

5  out of  5
rating by Dodie Johnston
"Chuck Hemmet takes the time to demystify insurance. He will explain the reason and basis for each item on your coverage and let you make the final decisions. Let's face it: insurance costs a bundle. But Chuck makes sure you get the right coverage, follows up on questions, and tailors it to your personal choices, whenever possible.. Great staff support by Michelle, too."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Annie Rantz

October 22, 2025

5  out of  5
rating by Annie Rantz
"I've had the pleasure of working with Michelle for my insurance needs, and I couldn’t be more satisfied with the level of service she provides. She's consistently helpful, professional, and incredibly responsive. Whether I have a quick question or need help understanding coverage options, Michelle always takes the time to explain things clearly and thoroughly. I highly recommend her to anyone looking for a reliable and knowledgeable insurance agent."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I am so glad that Michelle has been able to assist you with your needs. She is a wonderful Team Member."
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Diane Wallace

October 22, 2025

5  out of  5
rating by Diane Wallace
"As a widow, it has been such a comfort to be able to count on my insurance needs being covered through Chuck Hemmert State Farm. Chuck and Michelle Wallace have taken care of every detail for me. I have coverage for my automobiles, my home and my rental as well as an umbrella policy. I love that they stay in touch with me to keep things up-to-date and whenever I’ve had to make a claim like for a cracked windshield or been stranded on the side of the road they are quick to respond to exactly what I need. They are always willing to thoroughly explain any questions I may have. With all the things that are going on in our daily lives, this is one area that you won’t have to worry about when you have Chuck and Michelle covering all your insurance needs. Thanks guys!"
We responded:
"Thank you for reviewing our State Farm office! We certainly appreciate our relationship and the opportunity to work with you"