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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jane knispek

May 2, 2026

5  out of  5
rating by jane knispek
"Michelle is the greatest!"
We responded:
"Thank you Jane for recognizing Michelle's efforts! We appreciate you and the opportunity you give us to assist you. "
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Adam DeFranco

April 28, 2026

5  out of  5
rating by Adam DeFranco
"Both Chuck and Michelle are the best people to work with when it comes to insurance. I'm glad they're local"
We responded:
"Thank you so much for this amazing review! We've worked together for a long time and really value our relationship "
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Kris Bell

April 23, 2026

5  out of  5
rating by Kris Bell
"I am always so appreciative for the extra effort that is put into every situation that I find myself in. Kudos to Michelle for always going the extra mile on our behalf!"
We responded:
"Thank you SO much for your awesome comments. We do take great pleasure in following the Golden Rule. Michelle takes a lot of pride in making proper recommendations and always doing the right thing. "
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Chris Catlin

April 22, 2026

5  out of  5
rating by Chris Catlin
"This State Farm office is exemplary! Chuck Hemmert has hired the right people to provide STELLAR over-and-above service in a difficult insurance environment. Michelle Wallace held our hand through the CA Fair Plan process and enabled us to sleep at night. Panic gone! Although insurance in NorCal will always be high due to fire risk, Michelle worked magic to get it where we needed it to be. We can't thank them enough!"
We responded:
"Chris, thank you so much for the great review. We try so hard to get it right"
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Jesse

February 24, 2026

5  out of  5
rating by Jesse
"We’ve worked with Michelle Wallace for several years now, she has been great to work with. She was very helpful in the transition to the CA fair plan for fire insurance, making sure to help us sort out all the details of what is and is not covered by the plan. Great to work with, quick to respond to questions or concerns."
We responded:
"Thank you so much, Jesse, for the 5 star review. We work very hard to make insurance simple and easy to understand and Michelle is the best at doing that. "
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Ben Lewis

February 19, 2026

5  out of  5
rating by Ben Lewis
"Been with them for 15 years. Always been happy. Quick effortless interactions"
We responded:
"Thank you so much Ben for the review. So glad we have been able to help you. "
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Raymond Greene

February 10, 2026

5  out of  5
rating by Raymond Greene
"I've had Insurance with Chuck for years, awesome Agent.....first class!"
We responded:
"Raymond, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon. "
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Julie Becker

February 10, 2026

5  out of  5
rating by Julie Becker
"A friendly atmosphere providing excellent service. Michelle spent a lot time with me, reviewing my options for the California Fair Plan and adding supplemental insurance to fully insure my home. Every time I send her an email with a question, she answers me promptly ... so I'm never left in the dark. I highly recommend!"
We responded:
"Hey Julie, Thanks so much for taking the time to share your positive experience! We are glad that you enjoyed the service that we offer. We're always happy to assist so don't hesitate to reach out to us if you need anything. Sincerely, Chuck Hemmert. "
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Raffie Karabed

January 9, 2026

5  out of  5
rating by Raffie Karabed
"Michelle Wallace with State Farm is incredibly helpful and knowledgable with all things insurance, and is always trying to get me the best accommodations for the best price. She has been a pleasure to work with and I look forward to our continued relationship in the years to come!"
We responded:
"Thank you so much for the review! We are so happy that you are satisfied with our service. "
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Bev Dittberner

January 5, 2026

5  out of  5
rating by Bev Dittberner
"We have had State Farm as our insurance for our home and cars for over 40 years. Chuck Hemmert has always been attentive, efficient and knowledgeable to our insurance needs. We highly recommend Chuck Hemmert State Farm."
We responded:
"Thank you so much Bev for the awesome review. We take great pride in being attentive, efficient and knowledgeable. I am glad that we have met that mark with you. Thank you"
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Molly Breen

December 23, 2025

5  out of  5
rating by Molly Breen
"Michelle and Chuck are a team. Personable, practical, relatable. They are like neighbors."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brendan Cross

December 18, 2025

5  out of  5
rating by Brendan Cross
"Extremely happy with the service at this State Farm agency. Michelle in particular is exceedingly professional, courteous prompt"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melissa McKenna

December 9, 2025

5  out of  5
rating by Melissa McKenna
"Sometimes in the business world...things just go wrong. I had issues with State Farm parent company that I was unable to fix. Chuck had to put in some real time to get it figured out and solve the issues. What more can we ask? Well...cheaper rates I reckon but let's not get carried away. Nice people to work with who will get the job done."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Wendy Payton

December 8, 2025

5  out of  5
rating by Wendy Payton
"Excellent attention to detail along with warm, accurate service. Michelle has been extremely helpful navigating CA Fair Plan Ins."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Larry and Jean Hoy

December 4, 2025

5  out of  5
rating by Larry and Jean Hoy
"Excellent service..ask for Michelle. She will take good care of you. Larry"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Costas McMillan

December 4, 2025

5  out of  5
rating by Costas McMillan
"Chuck was able to "think outside of the box" to get me a very reasonable FAIR PLAN policy. His experience shines through."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kyle Davis

December 4, 2025

5  out of  5
rating by Kyle Davis
"Chuck is excellent! Honest, able to explain things to us in a very simple way, and genuinely wants what’s best for the customer. We love working with Chuck 🙌"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that we provide. If you ever have any questions or need assistance, we’re here to help!"
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Terry Kramer

December 2, 2025

5  out of  5
rating by Terry Kramer
"I have had State Farm Insurance for most of my adult life, with a total of 5 different agents over the years. Chuck Hemmert is the ONLY agent who has taken the time to sit down and go over my situation thoroughly. He goes above and beyond to find the best coverage at the best price while making sure you are covered in every way possible to protect your assets. I can't say enough about the quality of his services. You can't go wrong with him in your corner."
We responded:
"Thank you so much Terry for your very kind words. I appreciate it so much! We are very happy to assist you in all of your insurance needs."
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Colter Merrick

December 2, 2025

5  out of  5
rating by Colter Merrick
"Chuck is the man. I really appreciate the positive attitude and the quick response."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shirley DicKard

November 30, 2025

5  out of  5
rating by Shirley DicKard
"We've been with various State Farm agents for almost 5 decades. Now, Chuck and Michelle serve us well, and are always helpful and easy to reach. Especially when we lost our SF fire insurance. Michelle helped transfer us to the FAIR plan and get an agent for DIC. We hope to return our Fire Ins. to SF in the near future."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We will certainly be calling you as soon as we can help you with your house through State Farm."
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Robin Selden

November 24, 2025

5  out of  5
rating by Robin Selden
"I worked with Michelle Wallace during this difficult time of getting fire insurance and understanding our options. She did a wonderful job helping us through the process and State Farm has been very service focused throughout. Very happy we have them and recommend them highly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ellie Foster-Williams

November 24, 2025

5  out of  5
rating by Ellie Foster-Williams
"Michelle has been great helping me with car insurance on several vehicles. My fiance switched over to my policy after being with another insurance company for over 15yrs because the rates & service was so much better!"
We responded:
"Thank you so much for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carrie Bennett

November 21, 2025

5  out of  5
rating by Carrie Bennett
"Michelle and Chuck have been great to work with!"
We responded:
"Thank you, Michelle, for your 5-star review! My State Farm team and I certainly enjoy working with you."
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aggie cox

November 20, 2025

5  out of  5
rating by aggie cox
"Everyone at the office were very friendly, professional and so attentive . Thank you so much for taking the time to answer my questions!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lisa Goens

November 20, 2025

5  out of  5
rating by Lisa Goens
"Great experience, very knowable"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"